Customer Testimonials

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Google Feb 13, 2025

Andrew ChinChar Did Awesome! Very Welcoming

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Google Feb 11, 2025

Update: after speaking with Brian the used car manager, all of the issues were addressed and taken care of in a timely manner. They even sent my car back re washed and detailed. Brian was very professional and made this whole process easy, thank you! I will probably never come back to buy a vehicle from mentor Nissan. I have had nothing but issues with the Nissan rogue I recently purchased. First, my must have for a car was heated seats. When the salesman showed me the car before we even test drove he said he could probably “throw them ...

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Google Feb 11, 2025

I bought a 2025 Rogue from Mentor Nissan. The experience was great. Ken Dezman, the sales person was knowledgeable and created a sense of confidence with my purchase. Nick G.

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Google Feb 7, 2025

Great customer service. We have purchased our last 2 cars from them and were very happy.

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Google Feb 7, 2025

My daughter and I went to Mentor Nissan to get her 1st car. From the minute we walked in the door, we felt welcome. Ryan, our salesman, answered all of our questions and treated us with respect (I can't say the same for other dealers I'd been to in the past). The entire experience was 10/10! If you are looking for a great car and an even better dealer, start with Mentor Nissan!

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Google Feb 2, 2025

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Google Feb 2, 2025

Andrew Chinchar did an amazing job being flexible with us looking at multiple vehicles. He guided us and we look forward to making our purchase with him

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DealerRater Feb 1, 2025

Employees are very responsive to all questions and very respectful of the questions asked as well as nolagable.

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Google Jan 28, 2025

Andrew Chinchar was my salesmen while looking for a used Nissan Sentra. He was a pleasure to work with. Looking forward to doing business with him in the future.

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Google Jan 27, 2025

STAFF WAS VERY KNOWLEDGEABLE. NO PRESSURE

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Google Jan 25, 2025

Andrew Chinchar, very caring young man, took his time, explained everything, did not rush me. Excellent experience with Andrew Chinchar!!!

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Google Jan 22, 2025

Andrew Chinchar … like working with him! He does a great job, very informative, not pushy, goes above and beyond for his customers. Highly recommend him. Thanks Andrew!!!

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Google Jan 22, 2025

Andrew is a nice guy and he will hustle for you 👍

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Google Jan 22, 2025

Andrew Chinchsr is a outstanding salesman me and my wife have bought several cars and only deal with him. Next car will be with him Mike and Kimberly Weed

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Google Jan 21, 2025

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Google Jan 21, 2025

He answered all questions that we needed help with. He's just a nice guy, not pushy ANDREW P CHINCHAR

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Google Jan 21, 2025

Very nice,helpful.

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Google Jan 19, 2025

Worked with Mentor Nissan and salesman Andrew Chinchar several times; excellent experience every time! We love our Nissan Rogue, just leased our fifth Rogue today! Thanks Andrew Chinchar and Mentor Nissan!

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Google Jan 18, 2025

Andrew C. Gave incredible service, answered all our questions, very knowledgeable and courteous.

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Google Jan 11, 2025

Wanted to update - working with Terrell Hunt (Finance Manager) made the process easy as well! He was very courteous and helpful! Came in after someone hit my car and it ended up being a total loss. I had never experienced a total loss of a vehicle before (especially since I just bought it from Mentor Nissan 18 months prior). When I called I was connected with Andrew Chinchar and he was amazing! Highly recommend working with him if you’re in the market for a new car!

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Google Jan 9, 2025

I had the best experience buying a car. I worked with Dan who made the entire process nothing but simple and seamless and the overall experience was the best.. 10 out 10 I recommend

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Google Jan 4, 2025

Finally a dealership that does the right thing for the customer! I’m not going to go into major detail. but I purchased a new vehicle last month. My intentions of buying that particular model was to be able to tow my side by side and fit the family. The vehicle I purchased didn’t have a tow package already installed so we would install it the next month. However, yesterday was the install date and it was found that the vehicle I bought didn’t have the necessary suspension, transmission cooling system etc necessary to tow my side by ...

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Google Jan 3, 2025

Andrew Chinchar has been helping me for years and I will always be coming back. He’s reliable, attentive, and understanding. Always making sure I have everything I need making this a stress free process

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Google Jan 3, 2025

Best sales person with great service - Andrew Chinchar and Kayla Stock

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Google Jan 2, 2025

Worked with Andrew Chinchar and had a good experience. He was knowledgeable and very easy to work with.

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Google Jan 1, 2025

Chad was very professional and efficient throughout the entire purchase process. He was willing to work with me and took the time to answer any questions that I had. I appreciated that he was transparent with all of the information/pricing and made me feel like he was truly trying to help me find what worked best for me.

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Google Dec 31, 2024

So excited to end 2024 on a great note. I was really glad my husband and I got to work with Andrew C. He was really personable and helped us with our lease trade in. I would definitely recommend him to others.

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Google Dec 23, 2024

Very patient and knowledgeable salesman. Ken was with us the entire day and answered all of our questions and we ended up purchasing 2 new 2024 vehicles in the same day. My wife bought a Nissan Rogue with her trade in and I bought a Sentra. The entire staff was very helpful and friendly as well as knowledgeable. Ken went above and beyond to make sure we were completely satisfied, awesome job.

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Google Dec 22, 2024

Excellent sales service

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Google Dec 21, 2024

Andrew exceeded my expectations with my new Nissan. Very quick transaction. Very excited!

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Google Dec 20, 2024

Whent in today and got a 2022 Nissan Rouge Sport. Andrew Chinchar was great

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Google Dec 19, 2024

Had issue with service department, manager reached out to discuss, issue was heard. Bob offered remedy and it was appreciated.

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Google Dec 17, 2024

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Google Dec 14, 2024

Andrew Chinchar and Angel Albino at Mentor Nissan were very patient and provided great customer service. Happy to do business with them both!

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Google Dec 13, 2024

Andrew Chinchar, Mark Kerner, and Jake from mentor Nissan were very helpful and detailed. This experience was the most seamless process I ever had with buying a car. I was able to send things electronically and pick out my car online and spent not even an hour at the dealership. I am so greatful for these gentleman. Thank you, Mentor Nissan, you have some awesome sales agents.

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Google Dec 11, 2024

Andrew Chinchar was very knowledgeable and understanding of my needs. Highly recommend

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Google Dec 8, 2024

Andrew Chinchar was wonderful to work with on our purchase! The experience was easy and comfortable and Andrew was very thorough when introducing our car. We never felt pressured, which made the car buying experience very pleasant and did not cause the usual anxiety associated with car dealerships.

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Google Nov 27, 2024

Great place to buy or lease a car. The entire sales process was enjoyable.

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Google Nov 20, 2024

Polite, courtesy on time ease of scheduling and On time with great communication. Thank you for the great service Oil and tire rotation Nissan of Mentor

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Google Nov 12, 2024

Anthony Mascia and Angel Albino are the best! 10/10 recommend mentor Nissan for your next auto purchase

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Google Nov 11, 2024

This is a five star dealership with excellent customer service. They are always willing to help and they make everything very easy. I will never buy a vehicle anywhere else.

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Google Nov 5, 2024

Worked with Andrew P. Chitchat and it was a super easy/smooth process. Highly recommend if you are looking for your next purchase/lease with Nissan

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Google Oct 17, 2024

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Google Oct 9, 2024

Absolutely great service! Sal went above to help us when we had some mechanical concerns while on vacation to the area. We were very impressed, what a great display of service and fantastic representation of the Nissan brand.

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Google Oct 8, 2024

Our family salesperson, Andrew Chinchar, has done a great job for us again! Our fifth purchase/lease in four years. Always a pleasant experience! Very professional, knowledgeable and friendly! I highly recommend Mentor Nissan. Thank you, Andrew!

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Google Oct 1, 2024

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Google Sep 20, 2024

Mike Frank was a tremendous help and a wonderful salesman. He was incredibly helpful and an absolute treat! By far the best car salesman ive ever dealt with, will refer to him!

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Google Sep 12, 2024

Andrew Chinchar welcomed us in with a smile and was a huge help in buying my first ever car. Great guy, would definitely recommend doing business with him. He was very knowledgeable about both vehicles that I test drove and gave us all of the information we needed before making a decision. 10/10.

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DealerRater May 7, 2023

We purchased a new car for my son and for a second time the service was outstanding, and all the people we interacted with were exceptional. I’ve probably purchased 30 cars over the course of my life, and have never had a better experience than I’ve had at Mentor Nissan. They treat you like family is the best way to describe it. We will be going back soon to get my daughter a car this summer! -Doug Laukonis

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DealerRater Jul 29, 2021

Cant say enough good things about Dan and Danny. My husband and I went to buy 1 car and ended up buying 2! Great deal and trade in for my old car. Easiest car. Buying experience we have ever had! I will def drive from PA to Ohio again when I'm ready to buy another car.

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DealerRater Oct 20, 2020

Had an excellent experience with our sales agent Michael Graham. He isn’t the type of salesman that try to rush you into making a fast decision. He was very helpful with all requests we had before purchasing our pre-owned vehicle and was able honor them. Thanks! PS several mistakes made with final purchase of paper work, but not a reflection of Michael’s service.

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DealerRater Jul 10, 2020

I am brand new to the Nissan “family” ... I have been shopping for what I’m sure is way longer than the average vehicle shopper, and had finally narrowed it down to a Nissan - then shopped between 4 different dealerships for my best price - Mentor Nissan won me over in everything and I am very happy with my pain free car buying experience! My salesman, Mark Kerner, made it enjoyable every step of the way, along with all employees I came in contact with along the process. I highly recommend Mark and Mentor Nissan - you won’t be ...

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DealerRater Jun 16, 2020

Very good service...I definitely will make this my new go to.... everyone there was very friendly and helpful and they got me in and out the best they could.

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DealerRater Oct 13, 2019

My salesperson is Andrew Chinchar. He is very knowledgeable, easy to work with and made sure my car buying experience was good. Thank you Mentor Nissan for a great car.

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DealerRater Sep 26, 2019

Very good buying experience. We worked with Anthony Valentino; no pressure, easy going. All of the staff we interacted with were polite and friendly, with no sales pressure that can sometimes accompany vehicle purchases; and they didn't waste our time. We drove an hour to make a purchase, and would do it again.

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DealerRater Sep 22, 2019

The staff was honest about incentives and negotiated in good faith. I left with a great vehicle at a fantastic price. 3rd vehicle I’ve bought from them and I will keep coming back.

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DealerRater Aug 7, 2019

I could not be more pleased with my service experience at this dealership. Jarrod Bencar runs the friendliest and most efficient service operation I’ve ever had the pleasure of experiencing! Hassle free and friendly from start to finish. Highly recommend!

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DealerRater Aug 7, 2019

My experience with the purchase of our Murano was great. The sales people were friendly and very professional. They showed us the Rouge and Murano so we could decide which would meet our needs. There was no pressure by the salesman. It was a great experience.

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DealerRater Jun 17, 2019

Service is always fast and the prices are reasonable. Nissan keeps my loyalty with terrific service every time I visit. Great vehicles and a great staff at Mentor Nissan!

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DealerRater Jun 9, 2019

Keep coming back as service department is great and knowledgeable. Cant beat a great Nissan vehicle. Love my 2019 Rouge SV AWD in dark pine green. Ride is great and has everything I need.

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DealerRater Jun 9, 2019

We are long time customers of Mentor Nissan. Good to see that some companies sustain. Service and Sales are excellent. Eager to help, Courteous and knowledgeable. Keep up the good work.

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DealerRater Feb 3, 2019

I went to Mentor Nissan for an oil change and the entire staff was extremely polite, attentive and professional. I also asked if they could check the tire pressure because the warning light was on. They didn't bat an eye. Everything was completed in just about 30 minutes. Buying from this dealership was a God send!!!

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DealerRater Feb 2, 2019

Good service and prompt service. Work was done earlier than expected. Loaner vehicle was supplied and good quality. Would recommend to others. The waiting area is great with coffee and television.

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DealerRater Dec 4, 2018

Service was unparalleled! The service person I worked with, John “Napoleon” Gradomski was a real peach. He was friendly and responsive. Working with Napoleon and Adam Gaydos has been nothing less than fabulous!!

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DealerRater Dec 3, 2018

I have a Dodge caravan and drive past the local Dodge dealer to have Mentor Nissan do my oil changes. It's a bit of a drive for me but you can't beat quality and respectful service. Recently I was having issues with the Dodge and still took it to them and once again I got A+ service.

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DealerRater Nov 15, 2018

I scheduled routine maintenance for oil change and tire rotation. I arrived Rick wrote the order and sat down in the waiting room. I brewed a fresh cup of coffee and before I was finished drinking it, Rick told us that everything was completed.

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DealerRater Nov 10, 2018

I always receive the most courteous & pleasant experience at Mentor Nissan. This is our 3rd lease & have nothing but praise for Jerrod Bencar & Rick Brzeczkowski in the Service Dept. They truly care about their customers & their actions confirm that beyond any doubt. I would not hesitate to refer anyone to this dealership. Thank you for your professionalism, knowledge & kindness.

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DealerRater Nov 7, 2018

When we purchased our Rogue in October 2017. We decided to add the UPPP insurance. It covered the flat tire we experienced from a pot hole. Mentor Nissan had a new tire replaced in less than a day at no charge due to the UPPP Insurance. I may have the name of the insurance wrong. I know It started with UP.

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DealerRater Oct 28, 2018

Excellent service. Also called to schedule my appointment and they made time for me that day. I drove up to the Express Service garage door, it opened and I was immediately greeted by Rick who took my keys and directed me to the front desk to go over my service needs. My visit only took 45 minutes. I highly recommend this Service Team

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DealerRater Oct 28, 2018

Rick is such a great guy he goes above and beyond to make sure you are totally sasisfied with everything. Such a polite friendly guy. I always get an apt and when there was something going on with my Rogue he made sure to get to the bottom of it. The mechanic who worked on it was a great guy too he went with me for a test ride to hear the noise and he fixed it straight away. Catherine Takacs

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DealerRater Oct 24, 2018

I'm a long time customer of Mentor Nissan because they provide excellent service time after time. This visit was no different. I needed the work to be done by a certain time and they fit me in so I could make my appointment.

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DealerRater Sep 20, 2018

I had an oil change and tire rotation on my Rogue and I couldn't be more pleased. They were very friendly and prompt service didn't take long at all and even washed my car.

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DealerRater Sep 20, 2018

Every time I go they are very courteous and respectful. I like the staff so much I even take my Dodge there and the drive is 3-4 times further. That’s how much I like the people there.

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DealerRater Sep 16, 2018

I have regularly taken my 2009 Altima in for service at Mentor Nissan. The Service Department has always been friendly and efficient. A majority of my visits I have dealt with Rick who has always greeted me like a friend. Very nice young man and very knowledgeable.

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DealerRater Sep 13, 2018

With all of the technology in cars today its not unheard of to have a glitch as I did with the on board computer. Mentor Nissan Service contacted Nissan Support and on their advice reloaded the software into the computer and that fixed the issue. My experience from the sales department and now with service has been excellent. I am very happy with my 2018 Rogue.

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DealerRater May 1, 2018

I've just bought a CPO 2015 Nissan Versa from this dealership; and the process was super smooth and easy. The test drive was great and when I noticed a defective passenger door mirror, I was assured it would be corrected, and it was. The car was in excellent condition and the sale process was fast and efficient. There was only 1 ignition key available; but Andrew our sales person assured us that a second key would be ready for pick up next week. We were waiting a while the following day to collect the car and sign paperwork; but that was ...

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DealerRater Nov 22, 2017

My First oil change and tire rotation on my Rogue and I couldn't be more pleased. They were very friendly and prompt service didn't take long at all and even washed my car.

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DealerRater Nov 10, 2017

I started looking to trade my high mileage car that also had negative equity, last august. My credit isnt perfect either. I went to 4 dealers and they could not or would not help me. My co-worker told me to try ganley in mayfield he used to work there. I called and spoke to sales, they never called me back. My last ditch effort was when I called Mentor Nissan. The salesman Paul took my info and called me the next morning to come in. From there I met the sales mgr. they told me I was approved and next thing ...

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DealerRater Oct 8, 2017

Friendly and honest ! Willing to go the extra mile toward customer satisfaction. Jessica in sales got me a comfortable deal on a great little car. Rick and the service guys are doing a fine job maintaining it. Very relaxed atmosphere. Prompt and polite service.

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DealerRater Sep 23, 2017

Mentor Nissan's Service Department is excellent and the Service Manager Jarrod lets you know your business is appreciated. Outstanding Staff and Service they will make me a repeat customer.

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DealerRater Jun 3, 2017

After purchasing and servicing at many different dealerships over the years, Mentor Nissan by far has the best service and sales staff. I would highly recommend Mentor Nissan!

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DealerRater Nov 11, 2014

I traveled just over an hour to view a used car for my daughter. My sales person Jeff Farmiloe inspected and test drove the car and gave me a full description of the car before we even left home. His honest approach and his complete detailed description of the car before was spot on. I'd definitely recommend Jeff and would suggest to anyone to give him a call. He could save you a trip or like me you could find exactly what you're looking for and save some money.

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DealerRater Feb 5, 2014

Awesome experience! Professional, Personable, Jimmy Zabielski and Terri Salvatore are a great team. I would recommend this dealership to any one. Very satisfied with everything about my experience at Mentor Nissan. I have been to several dealerships in the last few months and Mentor Nissan was by far the best of all of them. I Can't say enough great things about Jimmy and Terri.

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DealerRater Nov 19, 2013

I do all of my service on my pathfinder here. I bought my car through them a few years ago and was treated well, and have had good experiences with the service department each time I've come in. This time it was for brakes. They were squeaking and almost making a grinding sound. I dropped the car off in the morning and they had it ready by the time I was done with work. I didn't compare prices anywhere else, but it seemed like a fair price and it was done by nissan guys, so I'm confident ...

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DealerRater Oct 30, 2013

I went in for a service appointment very recently. They did a very good job on my car and got me in and out quickly. I camee in on my lunch break, so it was nice not to have to sit for hours on end. They explained the whole process and why they doing what they were doing and I really appreciate the honesty. The personal touch they used here has made me think twice about where I will be buying my cars in the future.

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DealerRater Oct 18, 2013

I recently purchased a new Sentra from Mentor Nissan. What a nice staff they have there. I was treated terribly by another in Cleveland. Made a deal and the dealer tried to bump my price up while signing papers. I walked right out and went to Mentor Nissan. They were helpful, gave me a great deal, and treated me with respect. I highly recommend them to buy a car.

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DealerRater May 28, 2013

I was in need of a new car and really not looking forward to the whole process. My Honda Accord was over 10 yrs old and just not in great shape. I was thinking of going back to Honda, but decided to try Nissan and I’m glad I did. The sales staff here is very good. I never felt pressured, or forced in any way through the entire purchase process. This was the most expensive car Ive ever bought and they made it a nice experience. I would recommend asking for Nick Cipollo when you go in. He was the ...

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DealerRater May 2, 2013

Had planned on buying a Toyota when my son suggested Nissan due to the high rating in Consumer Reports. Bought my Altima from Dan G, it was a pleasant experience, he was engaged and helpful without overwhelming me. It has been 6 months and I love the vehicle, great gas mileage. It performed above my expectations on Rt 2 in early morning rides to work this winter before the roads were serviced by ODOT. I received a fair price for my trade in, and I would recommend them to everyone.

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DealerRater Oct 30, 2012

We first got in touch with this dealership via the internet. We corresponded with Phil for close to two weeks before committing to a purchase. We live approximately 2 hours from the dealership but with the honesty and willingness to work with us, we decided to purchase from Mentor Nissan. We never felt pressured and everything discussed via phone and internet was honored the day of purchase. Everyone was extremely friendly and made the paperwork and purchase painless. Phil was beyond knowledgable and spent a great deal of time with us prior to and after purchase, helping us set up various ...

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DealerRater Jan 19, 2012

I had been looking for a replacement for my 2008 Acura, and had looked at a low end Cadillac CTS and a high end Buick LaCrosse. Neither could compete with the Acura (for the price I wanted to pay), so I started looking at Nissan Maxima's. I found 3 that had both the Premium and Technology packages within the area, which made them very comparable to the Acura. I contacted Mentor Nissan via the Internet, and got a quote from the Internet Manager Sam Ewais. The price wasn't THAT bad, so I wound up driving out there to take a ...

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DealerRater Oct 5, 2011

My experience with Dan was very professional. I would recommend him to anyone looking to purchase a Nissan. His follow up and ability to handle the process was top notch. Being a salesperson myself I always appreciate when someone goes above and beyond. Communication and follow-up is key in sales and Dan did both very well. He has called me several times already since the purchase and it shows me he truly cares about the outcome.

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DealerRater Sep 27, 2011

-- Very pleasant staff all around. -- They were able to work with me and get me into the price range I wanted to be in. -- Phil H. was very patient, and allowed me to test drive 2 different cars, one of them twice. He showed me all my options and gave me good information. -- The sales manager was very helpful as well, and put together information on both cars I ws interested in (one a lease and one a used buy. -- Although I wasn't able to get my first choice in car color, they did find ...

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DealerRater Sep 15, 2011

I'd met Frank on my first time at Mentor Nissan. He gave me good information about prices and anything. He's kind and overall experience. I've been using my new car for 1 month.It had a problem about automatic key,it's fine now but I wasted a lot of time there.I really don't like it on my first new car at Nissan.Anyway,I'd like to recommence my friends to come here in the future.

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DealerRater Sep 14, 2011

Lenny and Matt made the buying experience very easy and straight forward. No need to haggle, etc. Very professional every step of the way. Thanks for the great service.

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DealerRater Sep 2, 2011

Good quality service. Always able to schedule within the same week. Always fast friendly and courteous service. Great prices and fast service. Promotion code PC12312011

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DealerRater Aug 29, 2011

I sent email requests to a number of dealerships asking for a quote on a new Altima. Phil at Sunnyside was the only one who replied with a detailed quote. My wife and I came in and took a test drive. We loved the car and decide that the 2012 Altima was the car for us. We asked for a specific color that Sunnyside did not have. They found our first choice color and we came in and finished the deal. We will have no problem dealing with Sunnyside again.

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DealerRater Aug 24, 2011

We started our search for a new car earlier in the year and Sunnyside was our first stop. We were really not sure what we wanted but knew a test drive in a JUKE was the first priority. We thoroughly loved the car and based on the lack of availability, so did EVERYBODY else. Well we tried out a number of other vehicles and brands at numerous dealerships and then started chasing down JUKES as they came in and flew off the lots. After lots of unsuccessful attempts, we took a couple months off of the car hunt. A couple ...

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DealerRater Aug 24, 2011

We never take our cars to any other service facility. They never try to recommend extra services just to ramp up sales. Service is always done correctly and professionally.

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DealerRater Aug 18, 2011

This is the second new vehicle that I've purchased through Sunnyside Nissan and I couldn't be happier with the overall experience of both transactions. The staff is friendly and extremely fair with their prices. I never felt pressured into doing something that I did not feel comfortable with. I would highly recommend Frank and Sunnyside Nissan to any of my friends of family. Again, most importantly the team at Sunnyside blew the competition away in terms of price and isn't that what we are all looking for as consumers these days? I am a very happy customer ...

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DealerRater Aug 10, 2011

Awesome staff! Everyone was very helpful and friendly. I liked the free car wash too. Great experience, decent priced oil change and tire rotate. Thanks!

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